We understand that our customers are often going through a diff... icult life transition. BLACK MOLD / WATER DAMAGE / DEPLORABLE CUSTOMER SERVICE CUBESMART IS HORRIBLE! Not Now. Product or Service Mentioned: Cubesmart Storage Unit. Great Comment! I spoke to corporate workers at Cube Smart headquarters & they as well instructed everyone to file insurance claims. If you already registered your account, sign in here. Sincerely, full name is [redacted]. You will be automatically registered on our site. I thought I had rented a climate controlled unit! At this time, I have not been contacted by Cubesmart Storage regarding complaint ID [redacted]. Can you please look into this matter because I feel like I am not being treated fair.Desired Settlement: To be reimbursed for my damaged property Cubesmart took no responsibility for wet storage unit. I used Cubesmart in South Kingstown, RI. I literally got a call from a police officer saying don't go back into CubeSmart unless you have a police escorts. Bekijk hun ervaringen en deel die van jou! They made NO EFFORT to contact me to come for my personal items. Consumer [redacted]. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. At this time, I have not been contacted by Cubesmart Storage regarding complaint ID [redacted]. 169 klanten hebben CubeSmart Self Storage beoordeeld. Sincerely, Self-Storage Facility . At this time, I have been contacted directly by Cubesmart Storage regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Well the business had me email them copies of the damage items but then I did not hear nothing else about this issue In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] In reality, what we do is much more than that. Create New Account. Geef jouw mening en bekijk wat 169 andere klanten vinden. CubeSmart has long stood for, and has been widely recognized for, exceptional customer service. Product or Service Mentioned: If you already know your email address and password, sign in here. Paying your bill online is fast, secure and convenient. Sincerely, Description: STORAGE-HOUSEHOLD & COMMERCIAL, Address: 1376 Cromwell Ave, Bronx, New York, United States, 10452-3216, Add contact information for Cubesmart Storage, Sharing is caring! It is the 4th largest self-storage company in the United States. Would You Like to Convert It Into Review? In April of 2017 I was able to move to a home of my own and when the moving company went to Cubesmart to pack up my possessions a large portion of them were covered with mold and were unable to be used. Follow the steps below to check the status of your CubeSmart account. CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Square Feet In a Crowded City, Storage Rooms With Amenities. The best method for preventing water damage is to take precautions beforehand, using something like the CaliCase waterproof pouch for situations where you know you might be making contact with water. PissedConsumer1052371. She told the cop that I called three times and threatened her. Response: If I could post negative stars, I would. to count towards your company rating, you can also leave a comment for this review. Use RevDex to, Increase visibility and credibility of your review by. On May [redacted] 2014. I had insurance with Cubesmart for my possessions but the insurance wouldn't cover mold damage. And when you do, the company blows you away with its storage options, excellent customer service, and … In the roughly 12 years I've had the space, the rent has more than doubled! It was a lie I called her once and there was a no threat she was just covering for herself. We did get a call after it was discovered that our lock was missing but the manager refuses to view the video tapes. I have had a 10x20 indoor, air conditioned unit with CubeSmart since 2017. It is the 4th largest self-storage company in the United States. And we work together, as a team, to make fellow teammates’ lives easier, too. If there is a conflict between these Rules and the Agreement, the Agreement will … Continue reading "Rules and Regulations" If you need to register or would like to change your email address or password, this page will let you do so. CubeSmart is a real estate investment trust that invests in self storage facilities. In order for the Revdex.com to appropriately process your response, you MUST answer the question above According to the Insurance Information Institute, homeowners insurance may help pay for repairs if, for instance, your drywall is drenched after your water heater ruptures or an upstairs pipe bursts and water saturates the ceiling below. Water damage describes various possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, mold growth, bacteria growth, rusting of steel, swelling of composite woods, de-laminating of materials such as plywood, and many others.. Uncover why CubeSmart is the best company for you. is the statement that I always hear coming from the P.A. The storage was already sold and CubeSmart will not say who the buyer was.If the buyer could be contacted to find out what was done with the personal items and if they still have them, will be greatly appreciated. You will be able to edit the text before publishing. I was under the impression that my insurance purchased from cube smart would cover these types of incidents but after receiving a call from the insurance company they basically said, even though it states water damage it does not say water that comes from rain." I'm writing you for help because I feel like it wasn't my fault that the water entered the building but I'm the one that's losing out on property that had gotten mildew for the lack of repairs on the building. Sincerely, See more of CubeSmart Self Storage on Facebook. We are processing your message. My son and I moved in with my parents while I looked for work and a place to live. Review #1052371 is a subjective opinion of In addition brown bugs (not sure if … Cubesmart Storage Unit. Repairing MacBook water damage is doable—however, if you are a novice, read this entire post to ensure you don't get in over your head. Response: Log In. The staff at Cube Smart assured me that this is an matter that's covered by the insurance company, Great American Insurance Group. About See All (877) 279-0721. I was told by a Cubesmart employee that I didn't have a climate controlled unit and storing them in a not climate controlled unit was the same as leaving them outside. or. CubeSmart teammates strive to make our customers’ lives easier with innovative self-storage solutions, award-winning customer service, and genuine care. Contact CubeSmart Self Storage on Messenger. Location: 210 Church St, Wakefield, RI 02879, USA. Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. If your thinking of renting space from Cubesmart, be prepared for constant rate increases. When I filed the complaint with the insurance company. full name is *** ***, At this time, I have been contacted directly by Cubesmart Storage regarding complaint ID ***, however my complaint has NOT been resolved because: Rules and Regulations These Rules and Regulations (called “Rules”) are incorporated into and made a part of the Agreement between the Customer and the Owner. Since the incident I witnessed workers working on the property to fix the leaks in the building. damaged property left in storage unit. Related: CubeSmart - Tired of outrageous increases. Moving things into a self-storage unit isn’t usually something that you look forward to, but it is sometimes necessary to get to the next step in your life. CubeSmart - Tired of outrageous increases, If you wish that your prior post be removed, submit a notarized letter. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All 33,283 people follow this. I hope that one day CubeSmart will change its policy concerning customers personal items and show more concern for them before selling its storage units.Desired Settlement: Nothing can be done. 1 review of CubeSmart Self Storage "Flood zone! As of December 31, 2019, it owned 523 self-storage properties in 24 states and the District of Columbia containing 36.6 million rentable square feet. Sign in to your account. CubeSmart review with 1 Comment: Our storage unit was broken into and about $6000 of things were stolen, mainly tools. MacBook water damage is not easy to repair; even minor spills can present advanced issues requiring lots of tools and expertise. Paying your bill online is fast, secure and convenient. Well the business had me email them copies of the damage items but then I did not hear nothing else about this issue Consumer So after 2 years and 9 months I was short $6,000 - $7,000. Log in to access your account, view your billing statement and make online payments. Review: "You're covered for life uncertainties! " CubeSmart is a real estate investment trust that invests in self storage facilities. Thank You for Your Reply! system at [redacted]. CubeSmart Cons: You can try to reach review author by writing a comment to the review or try one of our business solutions. Our unit was on the 6th floor and when we moved out last week we were horrified that the unit had sustained water leaks and some of our items were mildewed. I lost a leather couch, box spring for my mattress and numerous appliances. Insurance completely useless! In order for the Revdex.com to appropriately process your response, you MUST answer the question above. Related: CubeSmart - Horrible company that leased space to me in a flood plain in Illinois. Reason of review: CubeSmart Clearwater is committed to providing customers with some of the best prices on self-storage solutions and outstanding customer service. Get contact details that poster left for the company. Updated: March 2018. Have something to share about Cubesmart Storage? CubeSmart Self Storage - 20210 E Smoky Hill Rd, Centennial, Colorado 80015 - Rated 3.8 based on 1 Review "Excellent customer service! Write a private message as CubeSmart verified representative. They preach pretty words and claim to provide the "best" customer service in the self-storage industry, but nothing could be further from the truth! [redacted], Review: CubeSmart sold my storage unit with some of my personal documents in it. Forgot your password? Register your account. I had my citizenship certificate, family pictures, a birth paper, immigration papers. I went to my unit to discover that the whole basement was flooded with water. CubeSmart Self Storage. Most homeowners insurance policies help cover water damage if the cause is sudden and accidental. Comment the review as CubeSmart verified representative. Username and password will be sent to you via email. *** ***, Revdex.com: Compare pay for popular roles and read about the team’s work-life balance. CubeSmart Self Storage, Humble. Forgot account? CubeSmart is one of Move.org’s best self-storage companies.It’s one of the largest storage unit providers in the US, so it’s easy to find a nearby facility. As of December 31, 2019, it owned 523 self-storage properties in 24 states and the District of Columbia containing 36.6 million rentable square feet. CubeSmart | 6,654 followers on LinkedIn | In the simplest terms, at CubeSmart, we own and operate self-storage facilities. Sign in to your account. CubeSmart — storage unit/ rodent and water damage on my belongings. Response: This is a bad policy to me because it can be the cause of identity theft one day. Ben je het eens met de TrustScore van CubeSmart Self Storage? Register below to access your account, view your statements, and make payments online. Consumer Rights Reserved, You Are About to Contact PissedConsumer.com, CubeSmart - Rate increase right after they lured me in w/promotional pricing, I have read and agree to the Pissed Consumer. If you pay your bill on line, the chislers even have the gall to charge a convenience fee! At this time, I have been contacted directly by Cubesmart Storage regarding complaint ID [redacted], however my complaint has NOT been resolved because: So after 2 years and 9 months I was short $6,000 - $7,000. At this time, I have been contacted directly by Cubesmart Storage regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Well the business had me email them copies of the damage items but then I did not hear nothing else about this issue In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted], Revdex.com: At this time, I have not been contacted by Cubesmart Storage regarding complaint ID [redacted] Sincerely, [redacted], full name is *** *** CubeSmart believes in making the process of change hassle-free by offering our customers 1 Month Rent Free on select units. I had insurance with Cubesmart for my possessions but the insurance wouldn't cover mold damage. 33,774 people like this. If you want your response Private messages do not impact your company rating. "margin: 0in 0in 10pt;" class="MsoNormal">Well the business had me email them copies of the damage items but then I did not hear nothing else about this issue I moved to southern RI in July of 2014 and had to put my furniture, small appliances, etc into storage. Find out what works well at CubeSmart from the people who know best. We used the Cubesmart on Grand Street in Elizabeth, NJ (027) for about 9 months. The insurance company stated that they do not cover water damage caused by surface water damage, water entering the facility from cracks in the building. Defined terms in these Rules have the same meanings given to those terms in the Agreement. Community See All. 39 likes. The manager claim that they do not check the storage before selling, they just sell it. 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